Sophie Majecki
Work
Work
Work
UX Designer
Currently working at Ipsen and previously at Orange, XDLab Studio, I have collaborated with incredibly talented people across different companies and countries.
Dysport® – UI & Visual Redesign
for Healthcare Professionals
Year: 2020
Role: UI Designer & Illustrator
Scope: UI redesign, illustration, accessibility updates, interface optimisation
Introduction
The Dysport® Dosing Guide app is a medical device designed to optimise Dysport (abobotulinumtoxinA) treatment for adult and pediatric spasticity. Available on iOS and Android, it provides healthcare professionals with tailored dosing information to improve patient care.
The app guides HCPs through a five-step workflow, making spasticity management simple and accurate: creating patient profiles, selecting muscles for injection, managing vial concentration and dilution, and generating/exporting a summary for medical records.
For Ipsen, the app ensures recommended doses are safely administered, addressing the tendency for Dysport to be dosed at the lower end of the approved range. This supports HCPs in delivering optimal treatment, helping patients achieve longer-lasting symptom relief.
As a UI Designer, I conducted research and updated the app’s interfaces to comply with Class 1 medical device requirements, including refreshed components and illustrations. The final designs were handed off to an agency for implementation in the existing app.
3 Successful launch (Russia, Brazil and Latin America)
3034 Users since April 2017
75% Below or low range of approved dose
Class 1 Medical Device for Europe
Framing: Project Kickoff, App update
Since its initial release in 2016, the Dysport Dosing Guide app required improvements to optimise user experience and interface clarity. Through research and a deep understanding of both user and business needs, we identified key focus areas for the app’s second version.
We discovered usability issues and UI inconsistencies across navigation, typography, and accessibility. To address this, I designed new tutorial interfaces to guide healthcare professionals (HCPs) through the app while retaining the existing five-step workflow:
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Create a patient profile (weight, age, spasticity localisation)
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Select muscles for injection with approved dose ranges and visual references
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Manage vial concentration and dilution
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Generate and export a summary of all steps as a PDF for printing and archiving in medical records
Additionally, error notifications were updated to improve safety: HCPs are alerted if a selected dose exceeds recommendations, with pediatric doses automatically restricted to approved limits.
Exploration
As part of the update, I designed a tutorial to guide HCPs through the app. I created four illustrations that visually represent key concepts, using keywords to complement the text without repeating it. The illustrations are linked with intermittent lines, showing the flow from start to finish of the five-step process.
The illustrations are intentionally designed in a draft/unfinished style to evoke the concept of learning and progression. All colours and visual elements follow the Dysport brand guidelines, ensuring consistency across the app.
UI Design: Interface updates
After creating the tutorial illustrations and refining key UI components, I finalised high-fidelity mockups and interface elements, ensuring they were ready for handoff to the agency for development. The updates improved clarity, usability, and adherence to Class 1 medical device guidelines, supporting a seamless experience for HCPs.
To summarise
My work focused on UI design and illustration, updating the app’s visual language, improving navigation, accessibility, and information clarity, and designing a tutorial to guide HCPs through the five-step dosing process. I collaborated closely with Ipsen and the development agency to ensure that the updates met both user needs and medical compliance standards.
The redesign improved usability, reduced the risk of dosing errors, and enhanced the learning experience for HCPs. Since its update, the app has been successfully launched across multiple regions, including Russia, Brazil, and Latin America, supporting thousands of users. This project highlights my ability to combine visual design, UX, and regulatory requirements to deliver intuitive, high-quality interfaces in a highly specialised professional context.